Car Rental FAQs

Frequently Asked Questions.

Car Rental FAQs: Find quick answers to common questions about our car rental, tours, and transfer services.

Car Rental FAQs

  • Driver's license (National or International)
  • Credit card (National or International)
  • Age over 23 years old

Your rental includes the vehicle, unlimited mileage, and the coverage included in the rental agreement. Coverage and deductible conditions may vary depending on the vehicle category.

Please review the rental agreement for the specific terms and conditions of your vehicle.

We accept credit cards, debit cards, and cash payments.

A valid credit card may be required for the security deposit, depending on the vehicle and rental conditions.

The vehicle will normally be delivered with a full tank of fuel.

If the vehicle is not delivered with a full tank, we will provide enough fuel for you to start your trip.

Important: The vehicle must be returned with the same fuel level as it had at the time of delivery.

No. All our rentals include unlimited mileage.

Drive freely and explore Aruba without worrying about distance limits.

he security deposit is a temporary guarantee required for the rental. The amount depends on the category of vehicle you choose and is related to the applicable insurance deductible.

The specific deposit and deductible amount will be explained before confirming your rental.


 

Yes! We offer free vehicle delivery and pickup at the airport, hotels, Airbnb accommodations, and most locations across Aruba.

Please provide your location when making your reservation so we can arrange your pickup or delivery.

Yes. Please contact us as soon as possible and we will do our best to accommodate changes based on availability.

Yes. Additional drivers may be added to the rental agreement for an extra fee. This ensures that all drivers are properly registered and covered under the rental agreement.

Please notify us as soon as possible. Additional charges may apply depending on the delay.

Yes. We provide assistance in case of mechanical issues during your rental period.

Reservations can be made online, by WhatsApp, phone, or email.

Tours & Transfers FAQs

Tour durations vary depending on the selected package and itinerary.

Yes. Pickup and drop-off services are available throughout Aruba.

Yes. Guests may choose their preferred music during the tour experience.

Yes. Our tours are family-friendly and suitable for all ages.

We recommend bringing sunscreen, sunglasses, comfortable clothing, and a camera to capture your Aruba experience.

Food and drinks are not included unless specifically stated in the tour description.
 

WHY CHOOSE NARENS?

Your trusted local partner in Aruba.

Free Airport Delivery
We deliver your vehicle directly to the airport.

Hotel & Airbnb Pickup
Convenient pickup and drop-off at your accommodation

Local Drivers
Friendly, professional and experienced local team.

Air-Conditioned Vehicles
Comfortable vehicles for Aruba's tropical climate.

Fast WhatsApp Support
Quick responses before, during and after your trip.

Private Tours Available
Personalized island tours tailored to your interests.

Island-Wide Service
Available across Aruba, wherever you need us.

Still Have Questions?

Have questions about your rental or tour? Our team is ready to assist you before, during and after your reservation.


+297 564 0096

narenscarental@gmail.com

Aruba